Wednesday, March 28, 2007

Side Effect Of Saint Dalfour Cream

Visit the Association of Consumers (II)

saga follows Viceroy clock. I should have gone to bring the claim last March 23, but I could not go and I thought that this was well over period of time so I answered the complaint in writing of jewelry, so I have not gone so far , March 28 day . Of course, since I put the complaint (March 5 day ) until today, the jewelry had gone totally to me, and I have written or called me or anything ...

Well, this morning, accompanied by my friend Ferpecto , I went with papers to the headquarters of ACUA about 9:40 am. The schedule they have in the door is from 9:00 to 13:00 both ACUA as UCA, but there was no one in either associations. Wonder there next door and tell me that the AAU had broken his leg and was low, but there would come a substitute but did not know at what time. And about ACUA, perhaps because the girl had gone to breakfast .... Nothing

, hopefully some time in the door until the girl appears ACUA. I go and I tell him of the complaint. She looks at me and ask if I have answered. I say no and then tells me that if I have not received a response must punish jewelry, and it is no longer with the complaint, I take it to consumption of Andalusia ... I think I could have warned that the last time I was spinning not to walk .... in order ... Total

, I'm going to consumption of Andalusia and there I quickly caught the complaint, copies of the ticket purchase and repair and seal me my copy of the complaint. I wonder what do I have to do now and tells me I have to wait for me Consumer written answer within a month and a half to two months .....

So wait ... again I do not know if consumption is sponsored by the companies that can stun the consumer and desist from claims, but since then I was being taken away my desire to re-claim ... I've been 2 months without a clock, I have to wait 2 months at least and not even if I eventually returned the money or I will eat the clock with potatoes ....

At least they're supposed to punish the jewelry ... when all else fails, there is always disturbing.

Thursday, March 15, 2007

Ureterovesical Junction Calculus Treatment

Visit the Consumers Association

10 days have passed, and as stated in the complaint form that I put against José Luis Jewelry as the clock Viceroy should go to the Municipal Information Office Consumers (OMIC) to deliver copy of the sheet. It

the Almeria OMIC closed, and the Council signed an agreement with other users associations to manage their responsibilities. On the website of National Institute of Consumer appears even the old phone, but on the website of the Consumers Union appears Almería same direction and a different phone . After insisting got to speak with the UCA and there I made it clear that the OMIC it no longer existed and that the claims made by them or any other existing consumer associations in Almería .

So I went to the address I said, and once there I saw that within the same premises had 2 different associations: UCA and ACUA. As the attending UCA was busy in ACUA entered where a man and a woman who told me that there also were in charge of claims, but should leave more room a few days, because apparently the jewelry is required to reply in writing and usually leave a few days more leeway on the issue of postal delays.
addition, in the back of the complaint form indicating to wait 10 days without specifying whether they should be natural or working days, but happen to be working, so that between one thing and another I have come too soon.

Still, the girl who was there took note of the complaint and have read, and he said that legally the company has no obligation to refund my money, to which I replied that in the back of sales slip clearly states that "if I am not satisfied return the money within a month, and I bought the watch on December 26 and returned it on January 23, making the money but claimed it later the clock was less than a month in my possession. The girl has agreed to this, and so has been the thing.

Now I have to wait until 23 or so and return to bring the complaint (a copy, as I have said I must stay forever with the original), unless they have written me jewelry to offer an agreement that satisfies me. And according to the ACUA are obliged to answer in writing, or they open a file ... and if no written agreement then we have told me something about a free lawsuits, arbitration proceedings and such ...

Finally, we will see in just this ....

Monday, March 5, 2007

Side Effects Of Dried Apricots

The Viceroy of the balls

'm pissed ...

On December 26, 2006 I bought a watch Viceroy in Jewelry José Luis, the Almeria Mediterranean Mall capital. On January 6, 2007 I gave it to my girlfriend as a Christmas present. On January 23 we had to take the jewelry because it stopped, and when we moved a little wheel that adjusts its time again to walk but stopped again a few hours. We were told they had to send it to the shop and it would take a month to repair, and that because it was under warranty, because apparently if not take over. In other words, less than a month after purchase, and with just over 2 weeks without receiving any abuse use the clock is fucked and we stayed a month without him.

Well, yesterday March 5, tired of waiting, lost all confidence in the Viceroy brand (which has been forged their image-based ads with famous people, and not years of quality) we decided to visit the shop to claim the refund.

In the back of the ticket purchase, and the guard who gave us leave to repair to, clearly indicates that if we are not satisfied with the product, we return the money within a month. I understand that the clock has been in my office less than a month (from December 26 to January 23).
Well, when I tell this to the girl of jewelry tells me that the clock is there since 23 February, and I had called the phone to tell me (as it had pledged to do), but not answered. The case is that I have no missed call, but on February 23 did not answer, they could have called me once more in these 2 weeks, and not wait for me, by intuition, guess that the watch had arrived.
Well, I say that I do not, we do not want that clock. A clock that has given problems in less than a month is not legit and we want the money, as puts in their conditions.
Given this, the girl tells me that money back the clock would have to be in perfect condition and it is not, to say if the clock stopped was not because of abuse, but because they obviously have a problem Factory because it is clear that the clock has not suffered any shock or anything. Then she says she has a few scratches (scratches that do not see it anywhere) and you have to send it to headquarters to give the nod before returning the money. Total
that very well but I put a claim, so after some discussion gives me the complaint book and fill the sheet.

Now, according to the instructions on the complaint form I have to wait 10 days and if this deadline is not they contact me to resolve the complaint, I have to take it to the OMIC where I inform the procedures to follow.

So for now I can only fume as Viceroy brand, which has given me a very bad image for the quality Watch as after sales service, and the Jewelry José Luis, who do not fulfill their commitments to return and will I have to wait even longer obliged to process and headaches that could have saved. Me since then have lost a customer and hope that my experience will serve for others to think well before you buy anything in that jewelry or a watch for the Viceroy brand.

And step to put this post in English, which is very long ....